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Core feature

ChatGPT snapshots that record what customers are actually told

Write the questions your customers really ask, capture how ChatGPT answers them and keep every answer as a dated record. Over weeks, the snapshots show whether your brand is mentioned, how it is described and which sources sit beside it.

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What it is for

The question it answers

“What does ChatGPT say when customers ask about us?”

Most teams discuss AI search based on a single screenshot someone took last month. That is not evidence. A ChatGPT snapshot is a saved, dated answer to a specific prompt, stored in the client workspace so anyone on the team can review it later.

Because AI answers vary with wording, timing and model updates, the value comes from repetition. Re-running the same prompts builds a history: which brands appear, where your name sits in the answer, and whether the description of your services is accurate. Favourite prompts make that repetition easy.

Inputs, workflow and outputs

How it works in practice

You bring

  • Prompts written in your customers’ own words
  • The client workspace the prompts belong to
  • Your monthly snapshot allowance, which depends on your plan

  1. Write the prompt

    Use the wording a customer would type, not internal product names. Save important prompts as favourites.

  2. Run the snapshot

    ChatGPT searches the web and prepares an answer, which is saved with its date.

  3. Review the answer

    See whether your brand appears, how it is described and which other brands or sources are named.

  4. Repeat over time

    Re-run the same favourite prompts later and compare snapshots to see what changed.

You get

  • A saved history of ChatGPT answers for each prompt
  • Mentions and answer positions for brands in each run
  • Trends of observations over a chosen period
  • Evidence you can attach to tasks and client reports

Who benefits

Who gets the most from it

In-house marketers
Answer the question leadership keeps asking, “what does ChatGPT say about us?”, with dated evidence.
Account managers
Show clients exactly what an AI answer said before and after content work.
Content writers
See how answers are phrased and which facts they rely on before writing a brief.

Illustrative example

An accounting practice tracking one question

Illustrative example, not customer data. A small accounting firm in Brisbane wants to know how it is described for sole-trader tax help.

Prompt

“Who can help a sole trader in Brisbane lodge a tax return?” saved as a favourite.

First run

The answer names three firms and a government page. The practice is not mentioned.

Action

The team adds a clear sole-trader services page with fees and turnaround as text.

Later run

The same prompt is re-run weeks later and the two snapshots are compared side by side.

Limitations

What it does not do

Honest limits help you set the right expectations with stakeholders. See the general FAQ for more.

  • A snapshot records one answer at one moment. Answers vary with wording, time, location and model version.
  • ChatGPT is the core observation source. We do not promise live testing of every AI provider.
  • A mention in a snapshot is not a ranking, and a missing mention is not a penalty. Treat both as evidence to compare.
  • Snapshots count against your plan’s monthly allowance.

Questions

AI observations and ChatGPT snapshots: frequently asked questions

Why does my snapshot differ from what I see in ChatGPT?

Your personal ChatGPT may use different settings, history, location or model version. Snapshots are useful because the same prompt is run the same way and saved, so comparisons over time are fairer than one-off screenshots.

How many prompts should I track?

Start with ten to twenty questions that drive real enquiries. A small set re-run consistently is more useful than hundreds run once.

Can I see competitors in the answers?

Yes. Snapshots show which brands and sources appear, which is often the starting point for competitor analysis.

Competitor analysisCompare a client site with a competitor and see where its coverage is stronger.Actionable recommendations and task trackingConcrete content tasks tied to evidence, with a record of completed work.Website scansPage-by-page audits of structure, clarity and on-page signals.All featuresEvery tool, its question and the skill level it expects.

Start with what is true today

Save your first ChatGPT snapshot today

Get startedRead about plans

No ranking guarantee. AI Search Console provides observations and recommendations only. It cannot guarantee rankings in any search engine or mentions in any AI-generated answer, which are determined by third-party providers. Product examples on this site are illustrative and do not show real customer data.